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A hospitality that is all-too-often improvised, lacking in receptivity for the new brand of travelers (better-educated but with shallower pockets than in the past), where anarchy rules in pricing and facilities are often outdated. This is the scenario we have needed to come to grips with for some time now.<\/p>\n<p><a href=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/Default.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-thumbnail wp-image-3077 alignright\" src=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/Default-150x150.jpg\" alt=\"Default\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/Default-150x150.jpg 150w, https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/Default-55x55.jpg 55w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>&#8211; A scenario that has perhaps deteriorated in the last few years but one you, Giancarlo Pastore, were familiar with back in 1991, when you decided to create Cipas, is that right?<br \/>\n\u201cYes, that year was the turning point in my professional career. After having worked in superior hotel management settings, like the Hilton and Principe di Savoia, I decided to capitalize on these experiences by founding Cipas here at Stresa, in the province of Verbania\u201d.<\/p>\n<p><a href=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/ristorante-bari.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-thumbnail wp-image-3078\" src=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/ristorante-bari-150x150.jpg\" alt=\"ristorante-bari\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/ristorante-bari-150x150.jpg 150w, https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/ristorante-bari-55x55.jpg 55w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>&#8211; Can you please tell us how the idea came about, and what Cipas is?<br \/>\n\u201cThe starting point was purely personal. At the time, after some fantastic work experiences, I came to the conclusion that Italy simply did not have what I had long been looking for. By that I mean a highly qualified training program, capable of offering the most complete education possible for managers and staff, with a common mission: to make tourism a business that must have as its core value the complete satisfaction of its guests. What is known as hospitality, receptivity\u201d.<br \/>\n&#8211; A spot-on idea, judging from what happened next.<br \/>\n\u201cIn 23 years, we certainly have never tired of it. Just look at the numbers: the nearly 2,000 students that Cipas has launched into the management, restaurant or coaching fields, through courses intimately attuned to the most relevant changes in the entire sector\u201d.<br \/>\n<a href=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/The-Ritz-Carlton-Kuala-Lumpur-Executive-Deluxe-Room.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-thumbnail wp-image-3079 alignright\" src=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/The-Ritz-Carlton-Kuala-Lumpur-Executive-Deluxe-Room-150x150.jpg\" alt=\"The-Ritz-Carlton-Kuala-Lumpur-Executive-Deluxe-Room\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/The-Ritz-Carlton-Kuala-Lumpur-Executive-Deluxe-Room-150x150.jpg 150w, https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/The-Ritz-Carlton-Kuala-Lumpur-Executive-Deluxe-Room-55x55.jpg 55w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>&#8211; Currently, what do these courses cover?<br \/>\n\u201cHotel and restaurant management, resource management, innovations in food and beverage, and education aimed at training\u201d.<br \/>\n&#8211; A setting in which a synergy with the \u201cNotice the Difference?\u201d campaign immediately found its driving force.<br \/>\n\u201cIt could not have been otherwise. First of all because, if we want to perpetuate something similar to the good old days of Italian hospitality, the reception offered by our restaurants, and even in our trattorias, cannot exclude an authentically Italian heritage like textiles. Of course, to an industry professional like me, its eco-significance lies at the heart of the matter, since using textile linens means reuse aimed at environmental stewardship. But that is not enough&#8230;\u201d.<br \/>\n&#8211; What do you mean?<br \/>\n<a href=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/18fae33e35e64a858756a513008807d2_RestaurantLR2_Crop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-thumbnail wp-image-3080\" src=\"http:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/18fae33e35e64a858756a513008807d2_RestaurantLR2_Crop-150x150.jpg\" alt=\"18fae33e35e64a858756a513008807d2_RestaurantLR2_Crop\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/18fae33e35e64a858756a513008807d2_RestaurantLR2_Crop-150x150.jpg 150w, https:\/\/www.staging.detergo.eu\/wp-content\/uploads\/2014\/09\/18fae33e35e64a858756a513008807d2_RestaurantLR2_Crop-55x55.jpg 55w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\u201cIn addition to being functional and healthy, to be completely Italian, the result must also be beautiful in terms of colors, patterns, and the quality of materials. A must, in my opinion\u201d.<br \/>\n&#8211; Why is that?<br \/>\n\u201cBecause tourists, especially foreign tourists, expect to find beauty in Italy. Not just in her monuments and landscapes, but also at the table\u201d.<br \/>\n&#8211; Thus, total adherence to the \u201cNotice the Difference?\u201d campaign.<br \/>\n\u201cIt was an instantaneous intuition, thanks to the values that we at Cipas can only promote. Simply because we have always believed in them\u201d.<br \/>\n&#8211; To the great satisfaction of Assofornitori.<br \/>\n\u201cOf course. See you at EXPOdetergo International\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Giancarlo Pastore, founder and director of Cipas, the center that trains future hotel and restaurant managers, has not the slightest doubt: \u201cCampaigns like \u00abNotice the Difference?\u00bb point the way to the only possible path for our country, one paved in beauty and quality service\u201d. Hospitality. One of the underlying principles of the \u201cNotice the Difference?\u201d [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3076,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"tdm_status":"","tdm_grid_status":"","footnotes":""},"categories":[451,458],"tags":[],"class_list":{"0":"post-3083","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-events","8":"category-topnews-en"},"_links":{"self":[{"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/posts\/3083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/comments?post=3083"}],"version-history":[{"count":2,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/posts\/3083\/revisions"}],"predecessor-version":[{"id":8804,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/posts\/3083\/revisions\/8804"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/media\/3076"}],"wp:attachment":[{"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/media?parent=3083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/categories?post=3083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.staging.detergo.eu\/en\/wp-json\/wp\/v2\/tags?post=3083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}